Policy
Refund / Cancellation Policy
A policy framework to be finalized when real online payments and bookings are enabled.
Preview Policy Framework
No real payment is processed on this preview, so no refund can be issued from the preview website.
Before enabling a payment gateway, the Sansthan should approve clear policies covering donations, membership fees, pooja contributions, event payments, failed transactions, duplicate payments, cancellations and refund eligibility.
The final policy should match the actual payment provider configuration and the Sansthan's approved financial processes.